Terms & Conditions

Effective Date: 1 Aug, 2025

Company: Voylux Travels

Introduction

By accessing or using this website, completing a booking, or engaging with any services provided here, you agree to be bound by these Terms & Conditions. These terms, together with your booking confirmation, form a legally binding agreement between you and Voylux Travels.

Definitions

“We”, “Us”, “Our” – Refers to Voylux Travels.
“You”, “User” – Any individual using our website or services.
“Travel Provider” – Third-party suppliers such as airlines, hotels, or transport operators.
“Services” – Travel-related products and services offered through our platform.

1. Scope of Services

Through voyluxtravels.com, we offer travel services including:

Flight reservations
Hotel bookings
Car rentals and ground transportation
Customized vacation packages
Group tours and activities
Travel insurance options
Trip notifications and updates
Booking modifications and support
24/7 customer assistance

2. User Obligations

Eligibility

You must be at least 18 years old or of legal age in your jurisdiction.
You must have the legal capacity to enter into binding contracts.

Accuracy of Information

You agree to provide accurate, complete, and current information when booking or using our services.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Bookings & Payments

All reservations are subject to availability and are confirmed only upon:

Successful processing of full payment
Receipt of an official booking confirmation email

Prices are quoted in CAD unless otherwise stated.

4. Cancellations & Changes

To modify or cancel a reservation, please contact our support team via: voyluxtravels.com

Provider Policies: Travel provider regulations apply in addition to our own.
Fees: Administrative charges may apply for changes or cancellations.
Refunds: Processed according to the provider’s policy.
Force Majeure: In exceptional circumstances, special terms may be applied at the provider’s discretion.

5. Travel Requirements

You are responsible for obtaining valid passports, visas, vaccinations, and any other required travel documentation.

6. Limitation of Liability

We act as an intermediary and are not liable for delays, cancellations, or damages caused by third-party providers.

7. Privacy

Your personal data will be handled in accordance with our Privacy Policy.

8. Intellectual Property

All content on this website is owned or licensed by Voylux Travels and protected by copyright laws. Unauthorized use is strictly prohibited.

9. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our services signifies acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of [Insert Country/State]. Any disputes will be subject to the exclusive jurisdiction of its courts.

11. User Conduct

Provide accurate and lawful information
Comply with applicable laws and regulations
Respect intellectual property rights and platform security

12. Contact Us

If you have questions, please contact us:

Email: info@voyluxtravels.com

Phone: +1 877-311-7705

Address: 6645 Tomken Rd. Mississauga, ON L5T 2C3